FAQ
What types of photos are suitable for wood printing?
All types of photos can be printed on wood. We accept all formats and orientations. If you have any concerns about your image, feel free to email us at contact@storywood.com.au, and our team will be happy to assist you.
Can I print photos taken with my phone?
Absolutely! We work with phone photos daily. If our team notices any quality issues, we will contact you directly.
My photo is low quality, old, or dark can you still print it?
While high-quality photos are always recommended, we understand that not every picture is perfect. Our team carefully edits and adjusts each image, ensuring it looks its best when printed. We can enhance old, dark, or lower-resolution images to achieve the best possible result.
Will my photo fit the size of the block l ve chosen?
Our expert team will crop and adjust your image to fit the selected product perfectly. If any issues arise, we will contact you before printing. If you d like to confirm your images suitability before ordering, email us at contact@storywood.com.au with your photo and the product size/shape you re considering, and we ll review it for you.
Will my photo work with a hexagon or triangle shape?
The best photos for hexagon and triangle blocks are those with the subject centered and enough background space for cropping. We always check images before printing, and if any adjustments are needed, we will reach out to you. If you d like to double-check before ordering, email us at contact@storywood.com.au with your image and preferred product shape.
What is the difference between photoblocks and wall sets?
There is no difference in quality between photoblocks and wall sets ”the only distinction is that wall sets include multiple photoblocks. If you plan to order three or more blocks, choosing a set can save you over 30%!
Can you print my artwork on wood?
Yes! We can print any type of artwork, including paintings and gallery prints. Wood printing is a unique and beautiful way to showcase your art.
How much does shipping cost?
Shipping costs are automatically calculated at checkout based on distance and weight. We offer both Australia-wide and international shipping.
How long does delivery take?
Orders typically arrive within 7-12 days after your preview is approved (for Australian orders). If you have a specific deadline, please contact us, and we ll do our best to accommodate your request.
Do you ship internationally?
Yes, we ship worldwide! For international orders, email us the details at contact@storywood.com.au, and we ll assist you with shipping options.
Do you offer bulk, trade, or wholesale pricing?
Yes, we provide bulk, trade, and wholesale options. For inquiries, please email or call us, and we ll be happy to discuss pricing and partnership opportunities.